Genie Academy Customer Support

Makeup Class Policy For our valued budget contract members: please provide us with at least 24 hours' notice if you need a makeup class, you can ea...

At Math Genie we require one full month's notice to discontinue from any program.  To discontinue you must fill out a discontinuation form at a Math...

To take a break from a Math Genie program you need to fill out a break form by the 15th of the month to avoid being charged next month. An ongoing break can...

You must pick up your child right after class dismissal. We will charge a late pick up fee of $15 for every 15 minute delay after class dismissal.  This ch...

We would like to thank you for being such a loyal and consistent customer of Math Genie. Your child’s success is very important to us and we hope that you h...

To keep our prices low amid rising labor costs & tight labor market, we are unable to provide any customer support such as makeups, schedule changes, bi...

To prevent the spread of seasonal and other illnesses Math Genie staff will send your child home if they are showing signs of illness.  These include but a...

Dear Parents,  Your Child's health is our top concern. Just like all of you, we are monitoring the status and potential risk of the COVID-19 (Co...

Genie Academy is committed to transforming your child's future. The Parent Code of Conduct gives clear information on the standard of behavior that we e...

Student Code of Conduct Genie Academy is committed to transforming your child's future. The Student Code of Conduct gives clear information on the ...